Pre-registration is necessary to complete a reservation and hold rentals and/or instructors’ time for you. The lesson schedule can fill up quickly and your spot will only be reserved for you once paid for in full. Please read the following cancellation policy before making your reservation. By providing pre-payment, you are agreeing to the following terms.
All refunds will be given as Braaap Buck gift certificates to the park aka park credit.
They are transferable and may be subject to the following additional charges.
- To re-schedule your reservation, we require at least 3 days notice before the scheduled reservation. Once you have made a reservation you can change the date one time with no additional fees.
- Additional changes to your reservation date or time may be subject to a $25 change fee.
- Cancellations that do not provide 3 days notice prior to the date of the reservation will be charged a $50 change fee.
- Cancellations within 24 hours of the scheduled reservation, or no shows, will forfeit the full value of the reservation.
- Emergency and/or Covid related cancelations within 24 hours of the scheduled reservation will be subject to a $50 change fee, IF we are able to accommodate the reschedule. If the instructor is on route to the park for your reservation or on location at the time of the cancellation, there will be no refund.
- All change fees are to cover our costs incurred; to prepare for your reservation, to cover the lost revenue for the lesson time held for you, and are non-negotiable.
- If you do not agree with these terms, your sole remedy is to not move forward with a reservation.
If you’d like to move forward with a reservation, this is done over the phone at 778-255-7433. Our office is open to take reservations during park hours as posted on our website. We are closed Tuesdays and Wednesdays; emails/phones are not answered while we are closed, and no reservations are taken these days.
We recommend booking at least a week in advance but some lessons can book up to a month in advance during the spring and summer.